Call Centers & BPOs


Course Offering for Call Centers & BPOs

Personality Development
Soft Skills Training
Behaviour Training
MTI (Mother Tongue Influence)
Positive Attitude
Computer Education
Effective Communication
Social Etiquette
Spoken English Training
Pre Hire Training
Process Training
Trained The Trainer Program
WOW Customer Experience
Telephone Etiquette
Effective Listening Skills
Art of Effective Questioning
Objection handling
Handling Difficult Customers
Leadership Skills
Team Management
Time Management
Change Management
Presentation Skills
Corporate Grooming
Decision Making
Problem Solving
Email Etiquette
Change the Habit
Self Motivation
Basics of Selling Skills
Emotional Intelligence
Selling Skills
Data Analysis

Customized Programs for Call Center & BPO